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== Account Deactivation ==

Your Cypress account can become inactive in either of the following ways.

1. You fail to login to Cypress for at least one year.

2. The status of your Tulane email/LDAP account changes from “active” to "inactive".

=== Login inactivity ===

If you’ve not logged in to Cypress in 1 year or more - and the status of your Tulane email/LDAP account is still “active', then you can submit a request for [https://tulane.service-now.com/tulaneit?id=sc_cat_item&sys_id=277b5905db004c10e8ce5bd2ca961945&sysparm_category=8d648d93dbc44c10f460562bdc9619ad&catalog_id=-1| Cypress HPC Consultation] to have access to your Cypress account restored. Your request will be completed subject to the approval of your Principal Investigator (PI).

=== Inactive Tulane Status ===

If your Tulane email/LDAP status has become “inactive”, then contact your Principal Investigator (PI) in order to submit a Tulane **Affiliate Account Request Form** under the heading **Account Request Procedures** [[https://it.tulane.edu/administrative-account-and-firewall-access-requests| here]].

For further assistance.

Please submit a request for [https://tulane.service-now.com/tulaneit?id=sc_cat_item&sys_id=277b5905db004c10e8ce5bd2ca961945&sysparm_category=8d648d93dbc44c10f460562bdc9619ad&catalog_id=-1| Cypress HPC Consultation].