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| | 2 | [[PageOutline]] |
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| | 4 | == Account Deactivation == |
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| | 6 | Your Cypress account can become inactive in either of the following ways. |
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| | 8 | 1. You fail to login to Cypress for at least one year. |
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| | 10 | 2. The status of your Tulane email/LDAP account changes from “active” to "inactive". |
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| | 12 | === Login inactivity === |
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| | 14 | If you’ve not logged in to Cypress in 1 year or more - and the status of your Tulane email/LDAP account is still “active', then you can submit a request for [https://tulane.service-now.com/tulaneit?id=sc_cat_item&sys_id=277b5905db004c10e8ce5bd2ca961945&sysparm_category=8d648d93dbc44c10f460562bdc9619ad&catalog_id=-1| Cypress HPC Consultation] to have access to your Cypress account restored. Your request will be completed subject to the approval of your Principal Investigator (PI). |
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| | 16 | === Inactive Tulane Status === |
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| | 18 | If your Tulane email/LDAP status has become “inactive”, then contact your Principal Investigator (PI) in order to submit a Tulane **Affiliate Account Request Form** under the heading **Account Request Procedures** [[https://it.tulane.edu/administrative-account-and-firewall-access-requests| here]]. |
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| | 20 | For further assistance. |
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| | 22 | Please submit a request for [https://tulane.service-now.com/tulaneit?id=sc_cat_item&sys_id=277b5905db004c10e8ce5bd2ca961945&sysparm_category=8d648d93dbc44c10f460562bdc9619ad&catalog_id=-1| Cypress HPC Consultation]. |
